Frequently Asked Questions

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1.What is Web Hosting?
Web hosting is the act of renting space and bandwidth through a company so that you may publish your web site online. which gives you complete control over your site contents.

2.What exactly is space and Bandwidth/Data transfer?
Diskspace is the size your website can be. Every single letter on your website has to be stored somewhere on your web host's server. Each letter is one byte, and a megabyte is roughly one million bytes. HTML pages are usually very small, but it is the extra images, scripts, and even databases that can take up large amounts of disk space.

2B.Bandwidth/Transfer

Is the amount of data the server will allow your site to send in a month. Transfer is usually measured in gigabytes - billions of bytes. Bandwidth is one factor that determines the speed of a network.Once you go over your monthly limit, a host may either shut your site down for the remainder of the month or it can charge you 'overage.' This overcharge is usually about $2.00-$5.00 per extra gigabyte of transfer.


3.What is Autoresponders?
Auto responders are automatic email replies sent whenever an email is received or a certain account. For example, if you are traveling and would not be checking your email for a week, you can set your auto responder notifying those who send emails to your account that you are unavailable.


4.What is Email Forwarding?
If you have an existing email account already, you may want to forward emails to another email account so you only need to manage one account. To forward emails from contacts@yourdomain.com to info@infoproductsbiz.com, it is set up with the hosting provider of www.yourdomain.com.

5.What is POP3?
Post Office Protocol version 3 (POP3) is a standard mail protocol used to receive emails from a remote server to a local email client. POP3 allows you to download email messages on your local computer and read them even when you are offline.

6.SMTP (Simple Mail Transfer Protocol)
SMTP allows you to send email from your email@mydomain.com. If supported, the server settings may be from the hosting provider of mydomain.com,Simple Mail Transfer Protocol (SMTP) is the standard protocol for sending emails across the Internet. SMTP uses TCP port 25 or 2525 and sometimes you can have problems to send your messages in case your ISP has closed port 25 (How to check if port 25 is open?). To determine the SMTP server for a given domain name, the MX (Mail eXchange) DNS record is used.

7.How many email accounts can I have?

The number of POP3 email accounts depend on your hosting package. Some providers allow you to add additional email accounts for an extra fee. Sometimes, it may be more economical to upgrade your hosting package, rather than add more email accounts. The number of email aliases you have for an account is calculated separately from pop3 email accounts.

8.What is Domain Hosting?
The use of a domain name for your website is absolutely necessary for a professional web site, and to host your own domain you will need to find a real web hosting provider with domain hosting. Many web hosting plans actually include the price of a domain registration, so don't register your domain before you have chosen your web hosting company.

9.What is a Dynamic Web Page?
A dynamic web page is a web page that uses some scripting language, such as PHP or ASP, to allow the web server to adapt the content of the web page to a particular situation. Dynamic web pages can also be used to upload information from the browser to store it on the web server. Examples of web based applications that use dynamic web pages are guest books, chat rooms, web logs, and forums.
         The information content that is displayed on the web page in your browser, will normally not be stored in the file containing that web page on the web server, but in a separate database. When the page is requested from the server, the web server will retrieve such webpage, process it to retrieve the relevant information from the database, and then puts that information in the HTML of the web page.
   With dynamic web pages, the same information can be displayed on many different web pages, but only needs to be managed in one place: in the database. At the same time, we can create another web page to manage the information in the database (change it, update it, etc), as well as upload new information to enable users to create new web pages on the fly.

10.Can I use Flash animation (.swf files) on my Hosting?
Yes, you can use flash animation with any of our hosting packages.

11.What is Web Mail ?
Web mail is a web based interface to your own email directories on your web server. If you use domain hosting, your web hosting provider will also offer to support a number of email accounts based on your domain name. You can download the email in those accounts to your own computer, using Outlook Express or a similar email client, or, if your web hosting company offers web mail, you can access your email with web mail as you would access a hotmail account from any computer you happen to have access to.

12.What is a web server?
A web server is either a special computer or server for reliable hosting of websites, or the software application that runs on that server. The two main web server applications used by most web hosting providers are
Microsoft's Internet Information Services (IIS) for windows hosting and Apache for Unix hosting.

13.Moving a Domain name

My website is currently down and my Webhost provider cannot be contacted.
Is it possible to move my site to you?
In most cases, yes. You will need to move the domain name over to us. Please see our page on moving a domain name or contact us with more details.

14.What is the Difference between UNIX hosting and Windows hosting?
    Depending on which operating system to go for depends on your needs.If you are versatile with Microsoft products such as ASP, MS Access, or VBScript, then Windows hosting would be better. Furthermore,

There are two things to remember.
First of all, just because you use Windows at home does not mean you should use Windows hosting. The two are completely different, and having a Windows system at home will not affect your ability to communicate with a UNIX server.
Secondly, Linux is much more common with web hosts due to its superior stability and because it is free - Linux is an excellent product.

15.What is Uptime?
   -- it is the amount of time your site is online throughout the entire month.
The best uptime would be 100%, but because things can break, many hosts offer 99.9% uptime guarantees.

16.What is Subdomains?
Consider subdomains as an extension of your domain. For example, your site is Tuc-webhost.com,A subdomain would be demo.tuc-webhost.com, and another would be suppoert.tuc-webhost.com.
Subdomains are usually treated as separate sites from the main domain site.

17.What is Virtual Web Hosting?
Also known as shared hosting,Virtual webhosting simple refers to the fact that your site is on one server, and that this server hosts mulitple sites. You are virtually shared - your site will not be the only one on this specific server.

18.How Do I Register a Domain Name?
Registering a domain name is very easy.First you will have to make sure that the domain you want is available - using something called a WHOIS lookup at sites like Tuc-webhost.com. Afterwards, you simply purchase your domain name.

19.Do you put adverts on my website?
Tucwebhost never place adverts on any hosting packages.

20.If I buy a web hosting plan from you, can I use an other ISP to upload my files?
Yes, you can use any other ISP of your choice.

21.What is a Data center?
A datacenter is a building, or part of a building, which offers a professional environment for running computer servers.
A datacenter we usually have a high speed connections to the Internet and other networking infrastures, as well as good security to protect against natural hazards such as fire, intruders and hackers e.t.c.

22.What type of servers are you running?
We run Linux operating systems with Apache web server which makes it very fast and reliable.

23.How do I get my files to my web site?
  You need to use an FTP (File Transfer Protocol) package such as Cute FTP or WS_FTP.You can also use Cpanel to upload files to your space.

24.Can I upgrade my Hosting Package?
Certainly,Yes. You can do this at any time. Please contact us ,We will confirm the price with you, send you information on how to pay for this and upgrade the account.

25.How secure is your server?
We take security very seriously and apply patches and new versions of software when they are available.

26.What are Frontpage Extensions?
Frontpage extensions in a web hosting plan offer support for Microsoft's Frontpage application for the development and uploading of web sites. Unless you intend to use Frontpage, there is no need for these extensions. Most other web authoring environments simply use FTP to upload your pages, and almost all web hosting providers support FTP.

27.My pictures {images}

Some of my pictures {images}have bands of corruption running around them and others don't appear at all.
Please check your FTP settings and make sure that you're uploading these in 'binary' mode rather than 'ascii'.

28.How do I start Creating a Website?

We have prepared everything for you: detailed guide covering all steps from registering a domain name to uploading files to a server. To start right now, Go to our Beginners Guide.

29.Where am I going to get tools for creating my website?

Some hosting providers have online builders which enable you to build your website in less than 30 minutes. These building tools do not mean any extra costs, since they are included in the price of web hosting.

30.What do I need to create a web site?

You need three main things: You need to
A.Register a domain name,
B.Get some web space (Web host) and
C.Build your site.

31.What is IMAP?
The Internet Message Access Protocol (IMAP) is a mail protocol used for accessing email on a remote web server from a local client. Both protocols are supported by all modern email clients and web servers.IMAP and POP3 are the two most commonly used Internet mail protocols for retrieving emails.

32.What is the difference between IMAP and POP3:

The POP3 protocol assumes that there is only one client connected to the mailbox. In contrast, the IMAP protocol allows simultaneous access by multiple clients. IMAP is suitable for you if your mailbox is about to be managed by multiple users.

33.How do I access my webmail?

Tuc-webhost customers can access their webmail by going to the address http://yourdomain.com/webmail. The yourdomain should be substituted with your own domain name.

34.What is a blog?

A blog is basically a unique website letting you to naturally share thoughts, product releases, news, press releases, product reviews, upcoming events, and any other item of your interest, fast and straightforwardly, with people in the neighborhood or global. if need help on how you can setup your blog .




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